Published on: April 18, 2025
Resource Profile:
这是一套专为企业打造的多商户多坐席在线客服系统源码附带详细配置安装教程，系统具备自动回复机器人功能，支持定位、语音、视频、文件、图片等多种消息类型，满足企业在线客服、售前售后等全场景需求。
本系统源码完全开源，适合二次开发，部署后可实现国际化多语言支持，涵盖中文、英文、日语、韩语、俄语、西班牙语、法语、德语、阿拉伯语等二十种常用语言，提升跨国沟通效率，助力企业拓展海外市场。
系统功能持续优化，包括实时消息推送、智能自动翻译、IP语言识别、公众号消息模板提醒、百度翻译接口接入、消息秒级响应等。同时支持坐席评价管理、访客行为记录、快捷回复、分组服务、客服转接、智能分配、问候语定制、聊天历史查询等全面功能。
兼容H5网页、小程序、APP、公众号等多个平台，可通过一行JS代码快速接入，也可生成对话链接二维码，扫码即聊。前后端自适应移动端，体验流畅，部署简单。
系统支持多站点商家入驻管理，每个商户可创建多个客服坐席，全部数据独立存储于本地服务器，保障信息安全。支持SSL加密通讯，避免数据泄露。
架构方面基于 ThinkPHP + Workerman 高性能架构，支持水平扩展、高并发连接，适配数千用户同时在线聊天，具备企业级稳定性。
首页底部有个JS的客户域名是：kf30.niapp.top 到 ai_service_diy_1.js 修改即可！
源码仅供测试及合法使用，不得用于违规业务。
Photo Gallery:
安装使用说明:
A detailed installation and configuration tutorial is included in the zip!
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