Published on: April 27, 2024
Resource Profile:
朵米3.5Customer Service System，作为一款全方位客户服务解决方案，不仅提供了多渠道支持，涵盖在线聊天、邮件、电话等多种沟通方式，更致力于助力企业实现与客户之间的实时互动。其智能分流功能，能够快速而准确地将客户请求分配给最适合的客服人员，从而显著提升工作效率。同时，朵米3.5客服系统还拥有强大的数据分析和报告功能，通过对客户需求和行为的深入分析，帮助企业更好地了解市场动态，优化服务质量，实现客户满意度的持续提升。
Photo Gallery:
Installation and usage instructions:
搭建环境：
服务器配置：至少CPU 2核心，内存 2GB，宽带 5Mbps
服务器操作系统：Linux Centos7.6-7.9及以上版本
运行环境：宝塔面板，支持Nginx1.18-1.22、PHP 7.1-7.3、MYSQL 5.6-5.7及以上版本
安装教程：
将源码压缩包上传至服务器，并解压至站点根目录。
设置网站运行目录为“public”。
配置伪静态，选择使用ThinkPHP.
修改数据库信息，在/config/database.php文件中更新数据库配置信息，并保存。然后将shujuku.sql文件导入MySQL数据库。
更多详细搭建步骤，请参阅压缩包内的《朵米3.5客服系统安装搭建配置文档v3.docx》。
系统管理后台链接：
总后台：域名/backend
账号：admin 密码：123456
电脑商户后台：域名/service
账号：admin 密码：123456
手机版商户后台：域名/mobile/admin
账号：admin 密码：123456
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