Published on: April 27, 2024
Resource Profile:
新版Customer Service System带来了一系列强大的功能增强，让您的客户服务体验更加出色，其中包括消息预知和已读未读功能。消息预知功能就是别人在聊天框打字你都能看到
新增客服坐席消息互动，实现了客服之间的无缝通讯，极大提升了团队协作效率。
引入消息预知功能，让您能够提前了解访客已输入但尚未发送的消息，为您的回复提供更加及时的参考。
通过重构wk通信接口，实现了消息的即时接收，并修复了访客在线离线状态的显示问题，确保您能够及时了解访客的状态。
新增了语音、图片、文件、留言、翻译等功能的控制开关，为您提供了更多样化的客户沟通方式。
引入在线拨号功能，使后台管理人员可以方便地进行电话沟通，并且后台可对此功能进行灵活编辑和控制。
优化了手机商户后台，使其可以轻松管理PC端后台的各项功能，实现了多平台的无缝切换。
对全新UI聊天窗口进行了优化，拥有更美观、大气和时尚的外观，提升了用户体验和界面交互的舒适度。
Photo Gallery:
Installation and usage instructions:
服务器 CPU 2核心 ↑
运存 4G ↑
宽带 5M ↑
运行环境 Nginx 1.18 ↑
PHP 7.0~7.3
MYSQL 5.6 ↑
1：上传源码包到站点目录并解压
2：设置网站运行目录public
3：设置伪静态，选择ThinkPHP
4：输入http://站点域名/install.php，执行一键安装
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